At K&M Cruise Solutions, we know the cruise industry from the inside. Our team spent more than 10 years working onboard leading cruise lines.
Having progressed from Shop Attendants to Brand Ambassadors, Supervisors, Managers, Team Leaders, and Trunk Show Representatives, we understand what it takes to build a successful career at sea.
Founded in 2019 by Ksenija Jambrosic and Mario Guimarey, K&M Cruise Solutions was created with one mission: to help talented people turn their dream of working onboard cruise ships into reality.
We support you from the first application until the day you step onboard — and we prepare you to succeed.
We guide every candidate through the entire recruitment process, making it as simple and efficient as possible. From document preparation to medical examinations, visas, STCW certification (when required), and all necessary paperwork, our team ensures you complete every step correctly so you’re ready to join your ship as quickly as possible.
Our support doesn’t end when you’re hired. We stay with you until the day you board, providing guidance on flights, transportation, port information, check-in procedures, and everything you need for a smooth and stress-free journey to your ship.
We prepare you for success with professional training designed specifically for cruise retail. Our programs cover life onboard, customer service, sales techniques, visual merchandising, marketing, luxury watches, jewelry, and product knowledge — giving you the confidence and skills to excel from your very first day.
“K&M Cruise Solutions made the whole process smooth and professional. Today I'm working with premium skincare brands onboard MSC Cruises, and it has been an incredible opportunity for both my career and personal growth.”
Jeffry Gimenez Beauty Advisor, MSC Cruises (Espit)“From my first interview to joining the ship, I felt supported every step of the way. Working in skincare onboard has allowed me to travel the world while gaining valuable international sales experience.”
Mariem Ksouri Beauty Advisor, MSC Cruises (Espit)“Joining MSC Cruises through K&M Cruise Solutions was one of the best decisions I've made. The recruitment process was clear, fast, and I'm now building my career while visiting amazing destinations.”
Islem Lachheb Beauty Advisor, MSC Cruises (Espit)“K&M Cruise Solutions gave me the opportunity to start an exciting career with Effy Jewelry onboard MSC Cruises. The guidance throughout the recruitment process was excellent, and today I'm doing what I love while traveling the world and growing professionally.”
Raghda Haddaji Jewelry Specialist, MSC Cruises (Effy Jewelry)“I'm so grateful to KM Cruise Solutions for helping me start my journey with Dufry onboard NCL. The experience has been amazing, and I've met wonderful people.”
Carolyn A. Madriaga Duty Free Sales Associate, NCL (Dufry)“Working onboard has been more than just a job—it's like being part of a family. Celebrating my birthday with my amazing team made me feel truly appreciated. Thank you, KM Cruise Solutions, for opening this incredible opportunity for me.”
Silinganizo (Dolly) Duty Free Sales Associate, NCL (Dufry)“The recruitment process was professional, fast, and well organized. Today I'm working in the shops onboard NCL, gaining valuable international experience while traveling to beautiful destinations around the world.”
Lamiss Chouaieb Duty Free Sales Associate, NCL (Dufry)Explore open positions or contact us today. Recruitment is free of charge.
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